Pedestrian Ingress/Egress/Circulation/Routing Evacuation/Sheltering Queuing/Magnetometers/Ticket Scanners Crowd Crush Fire Marshal Capacity Testing Issue Trend Analysis (Slip/Falls, medical, fights)

New Venue or Renovation Planning Commercialization (Concession/Activation/Sponsorships Placements) Emergency Vehicle Placement AED/First Aid Placement Staff Planning/Placement Item Placement (Fencing/Bike Rack/Bollards/Rope Line, etc) Event Planning/Risk Assessment Site/Venue/Event Planning Traffic/Parking Control Staff Training/Exercises (Realistic Visualization)

Metropolitan Areas Archives

TruVenue: Revolutionizing Sports and Entertainment Safety, Recognized with the Golden Eagle Award

In July 2024, TruVenue, InControl’s cutting-edge digital twin application for sports and entertainment venues, has been honored with the Golden Eagle Award by the National Center for Spectator Sports Safety and Security (NCS⁴**) at The University of Southern Mississippi.

The Golden Eagle Award: A Mark of Excellence

The Golden Eagle Award honors outstanding achievements in system integration, architecture, engineering, and construction (A/E/C) that specifically enhance the safety and security of spectators and facility infrastructure. This award is highly recognized within the industry for technologies and solutions that not only address safety gaps but also maintain a balance between security and fan experience.

A panel of subject matter experts (SMEs) assessed entries based on their relevance to the sports industry, effectiveness in solving critical safety issues, and innovative use of technology. TruVenue was selected as the winner for its innovative approach to balancing fan safety and experience, using data-driven simulation to optimize event operations and prepare for emergencies.

TruVenue: Enhancing Safety and Fan Experience Through Simulation

TruVenue, is a digital twin application that allows sports and entertainment venues to simulate every aspect of the fan journey, from ticket purchase to leaving the event. By leveraging real-time data and interactive 2D and 3D mapping tools, TruVenue provides venue managers with a powerful tool to visualize, plan, and optimize every aspect of the event.

Key challenges for venues include managing pedestrian traffic, parking, transportation, and logistics, all while ensuring adherence to safety rules. TruVenue addresses these complexities by providing simulations that enable stakeholders to test different scenarios, to identify and mitigate potential safety risks and liabilities before they arise. Whether it’s ensuring smooth pedestrian flow or responding to an emergency, TruVenue enables pre-event analysis and planning to minimize disruptions and optimize venue operations.

Life-Saving Simulations: When Minutes Matter

One of the most impactful applications of TruVenue lies in its potential to save lives during emergencies. Through 2D and 3D mapping, the digital twin allows venues to simulate emergency scenarios, mapping out where AEDs, first-aid kits, ambulances, and fire water connections are located. Staff and emergency responders can practice simulations to ensure they are prepared to act swiftly when real-life emergencies occur. By identifying the quickest routes to aid stations and evacuation paths, TruVenue prepares staff to handle crises confidently and efficiently.

Emergency Preparedness for Mass Casualty and Severe Weather Events

TruVenue enables venues to rehearse evacuations, coordinate medical and law enforcement responses, and prepare for scenarios such as bombings, active shooter or car raming situations.

For venues particularly vulnerable to severe weather, TruVenue is an invaluable tool. The platform allows operators to simulate sheltering capacities and evacuation times, ensuring spectators can reach safety before dangerous conditions arise. Even venues with outdoor or temporary structures, which may not fully meet International Code Council sheltering standards, can benefit from these life-saving simulations.

Industry Recognition and the Future of Venue Safety

TruVenue’s digital twin application sets a new standard for safety preparedness in sports and entertainment venues. By leveraging simulation, venue operators can better prepare for emergencies, optimize operations, and ultimately enhance both security and the fan experience. This award-winning solution underscores the critical role of innovation and foresight in ensuring that every fan can enjoy events in a safe, secure environment.

At InControl, we are committed to developing cutting-edge solutions that help venues run safer and more efficient events. TruVenue embodies this mission by empowering operators with the tools to enhance safety, streamline operations, maximize revenue opportunities and improve the overall fan experience.

Take the next step in Venue Safety

Discover how TruVenue can transform safety and operations at your venue. Contact us today for a demo and see how our digital twin application can help you prepare for any scenario and ensure the highest level of safety for your fans and staff.

** About NCS4:

Established in 2006, The National Center for Spectator Sports Safety and Security (NCS4) at The University of Southern Mississippi is the world leader in addressing potential threats and risks to the safety and security of sporting events.

Their program is top among academic institutions studying techniques, strategies and solutions to mitigate the safety and security risks inherent in spectator sports venues. Through cutting-edge research, internationally recognized educational programs, training and innovative solutions, NCS4 continues to enhance the level of preparedness at sports events nationwide. Housing the National Institute for the Study of Sports Incidents and the National Sports Security Laboratory, NCS4 equips current and future sports managers with the specialized skills and knowledge they need to address real challenges in maintaining secure sports venues.

Their mission is to conduct innovative research, provide internationally recognized academic programs, enhance training capabilities and develop integrated security solutions.

For more information visit their website.

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Enterprise Dynamics 10.6.1

We are excited to announce the latest release of our Digital Twin simulation software, Enterprise Dynamics® 10.6.1.

Enterprise Dynamics® is the leading simulation software for material handling, logistics, warehousing, and manufacturing. It plays a vital role across all project phases, from design to implementation and operations.

With Enterprise Dynamics®, you gain valuable insights to facilitate well-informed decisions. It enables you to construct business cases based on your organization’s real data. Utilize its 3-D visualization capabilities to enhance systems, demonstrate the impact of various scenarios, and convey decisions in a comprehensible manner. Our software is equipped to help you address a wide range of challenges effectively.

In version 10.6.1, we’ve introduced new technical features and enhanced the user experience to streamline workflows and accelerate model creation.

Key Features of Enterprise Dynamics® 10.6.1:

Starting Debugger on Code
Debugging just got more efficient. You can now start the debugger directly on specific code, without manual activation. Simply place the EnterDebugger command with a parameter of 1 or True, and the debugger will automatically activate when the code runs. Without a parameter, the debugger only executes if already active.
Customizable Channel Size
To improve usability on high-resolution monitors, the size of channels connecting atoms can now be adjusted. This enhancement makes it significantly easier to connect channels, offering greater precision and flexibility.

Autosaving and Auto-loading the Interact
Enhance your workflow with the ability to automatically save and load your Interact configurations. When enabled in the preferences, the Interact data is saved alongside your simulation model as a .4DSi file. Upon loading the model, the Interact will automatically reload. Additionally, .4DSi files can be easily reused in other models by right-clicking the tab and selecting the desired file via Load Tabs.

For more details on these new features and additional improvements, view the Release Highlights document (pdf).

Experience Enterprise Dynamics® 10.6.1:

Curious about how Enterprise Dynamics® can optimize your business operations and drive value for your customers?

Reach out to our team today to learn more, or experience the software firsthand by downloading the free trial. Start exploring the possibilities with Enterprise Dynamics® and see how it can transform your decision-making processes.

For more information, or to see the software in action, please contact us and schedule a demo.

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Enterprise Dynamics® 10.5 released!

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Pedestrian Dynamics 4.5

We are pleased to announce the release of Pedestrian Dynamics® 4.5, the latest update in our advanced crowd simulation digital twin software. This release offers improvements in user-friendliness, expanded modeling capabilities, and greater control over simulation parameters. These upgrades are designed to simplify your workflow, provide more realistic simulation options, and give you enhanced flexibility for complex models and scenarios.

Key Features of Pedestrian Dynamics® 4.5:

Enhanced User-Friendliness and Faster Model Building

Pedestrian Dynamics® 4.5 streamlines model setup with the introduction of a new filter tool, which enables users to quickly select multiple elements at once. This feature enables quick and easy bulk selection on specific element types within your model. When used with the multi-edit tool, it allows rapid property adjustments across selected elements, significantly reducing the setup time.

By focusing on usability and efficiency, we’ve made it possible for users to build and refine models faster, allowing more time to focus on testing and analyzing scenarios and results.

Expanded Functionality with Configurable Elevators

We’ve expanded the software’s capabilities to support configurable elevator availability. Now, you can control elevator usage patterns to simulate different operating conditions, from peak times to restricted access scenarios. This feature is ideal for environments where elevator demand fluctuates, such as multi-floor facilities, transport hubs, and public venues.

Configurable elevators enable you to simulate dynamic interactions and evaluate the impact of elevator availability on crowd movement, offering more insights for scenarios where elevators play a critical role in pedestrian flows.

Improved Modeling Control with Specified Agent Paths

The new release includes an agent path control feature, enabling users to specify which corridors agents will use to reach their destinations. This level of control allows for highly customizable routing, making it easier to reflect specific movement patterns within your model. Whether you’re simulating emergency exits, one-way systems, or controlled access zones, you can now guide agent movements with precision.

This added flexibility means you can better model real-life scenarios where pedestrian flow is directed, restricted, or influenced by specific spatial configurations. The agent path control feature is ideal for complex environments like airports, urban centers, and stadiums where accurately modeling pedestrian routes is essential.

For more details on these new features and additional improvements, view the Release Highlights document (pdf).

Experience Pedestrian Dynamics® 4.5:

Pedestrian Dynamics® 4.5 introduces new tools and features that make the software more intuitive, flexible, and realistic. With improvements like an enhanced user interface, greater control over agent movement, and advanced elevator functionality, this release reflects our commitment to enhancing usability and expanding capabilities to meet the evolving needs of our users.

Ready to experience the advancements yourself? Download the free trial today and explore how Pedestrian Dynamics® 4.5 can elevate your modeling and simulation projects.

For more information, or to see the software in action, please contact us and schedule a demo.

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How Wageningen University & Research Integrates Simulation Software in Education

Last week, we had the pleasure of hosting Rene Haijema, Associate Professor at Wageningen University & Research (WUR). Rene is Associate Professor in Business Analytics (Data Science & Operations Research) with strong interests in practice oriented and scientific research directed to improve business processes/decisions by quantitative data driven and model-based research. He explained the usage of quantitative methods (Machine learning, Optimization, and Simulation) to evaluate and improve (Food) Supply Chain Management and in particular Inventory management.

During his insightful presentation he explained how he incorporates our Enterprise Dynamics® discrete event simulation software into his courses. The InControl team was impressed by the real-world cases he shared, from sectors like Food, Agriculture, Pharma, and harbor logistics, showcasing how he provides students with both theoretical knowledge and practical experience in simulating complex systems. These hands-on skills are essential for preparing students for their future careers. Rene proved to be a genuine ambassador of WUR.

Wageningen University and Research institute (WUR) is a world-renowned institution specializing in life sciences, agriculture, and environmental studies. Based in the Netherlands, it is recognized for its pioneering research and education in key areas such as food production, sustainable agriculture, climate change, and biodiversity. WUR is world’s most sustainable university and is rated (by students) for 18 years in row as the best university in The Netherlands. WUR’s mission is to enhance the quality of life through scientific innovation and interdisciplinary collaboration with stakeholders in the Wageningen domain.

Following the presentation, Rene spoke with our Manager of Research and Education Nienke Valkhoff, CCO Frank Van Poeteren, and the ERS (Enterprise Resource Simulator) development team to discuss our next-generation simulation platform, ERS. The ERS platform can perform multi-threaded simulation and therefore remove the existing inhibitors (the required computational power and time). This new platform is multi-formalistic, supports multi-threaded simulations, and offers multi-language capabilities, opening exciting possibilities for the future of simulation technology.

We are proud to see Enterprise Dynamics® is playing a key role in education, helping shape the next generation of professionals by our simulation software licenses, tutorials, video’s, cases and guest lectures, we continue to support academic and professional development.

For more information visit:

Try our Software

Enhancing Customer Experience: A Collaborative Effort at Ski Dubai

For over 14 years, InControl and Mijksenaar have combined their expertise in wayfinding and simulation software, delivering cutting-edge solutions for venues of various sizes and purposes. One notable project resulting from this collaboration is enhancing the customer experience, optimizing the operational processes, and improving sales at Ski Dubai in the United Arab Emirates, with Majid Al Futtaim as our client.

Ski Dubai is part of the Mall of the Emirates, one of the largest shopping malls in the world, located in Dubai. The unique indoor ski facility was developed by the Majid Al Futtaim Group, which also owns and operates the Mall of the Emirates and all indoor ski facilities in MENA (Middle East and North Africa). The facility features an impressive indoor ski area of 22.500 square meters for skiing and snowboarding enthusiasts and a snow park for additional recreational activities. The indoor facility features an 85-meter-high indoor mountain with 5 slopes of varying steepness and difficulty, including a 400-meter-long run; the world’s first indoor black diamond run. Ski Dubai is a unique attraction, and its strategic location within the mall makes it easily accessible to locals and tourists, contributing to its popularity. It has been ranked number one among the World’s Best Indoor Ski Resort for six years in a row!

Ski Dubai’s primary goal is to provide visitors with a seamless, personal, immersive, and unique experience. However, challenges arose during peak seasons, with reports of extended queues in the Ski Dubai and adjacent areas in the shopping mall. In response, Ski Dubai enlisted the support of Mijksenaar and InControl for the ‘quick enhancements’ project. Mijksenaar developed a new wayfinding concept, while InControl collaborated to develop insights and implement improvements through a dynamic visitors and staff Digital Twin Simulation model.

The Digital Twin Simulation Model

With over 35 years of expertise, InControl has been developing Digital Twin Simulation Software solutions. The software significantly contributes to the decision-making process, operational monitoring, control, and performance optimization. These solutions are integral throughout all project phases, from system design to implementation and operations.

In the context of Ski Dubai, InControl utilized its Crowd Management Simulation Software to create a Digital Twin, serving as a robust tool that utilized various types of data for making informed decisions about the entire venue. Using the digital twin model, Ski Dubai was able to identify bottlenecks and explore potential improvements, such as adjusting layouts of counters and kiosks, changing and relaxing areas, infrastructure, routing, staff capacity planning, and visitor flows. The goal was to optimize specific aspects of the layout or process, ultimately enhancing the overall performance.

The dynamic pedestrian digital twin covered various activities within the Ski Dubai complex, including arrival, orientation, e-ticketing purchases, ski- and snowboard equipment rental, changing rooms, and visits to the cold area. The model offered valuable insights into queue length, waiting times, total throughput time, high densities, area occupancy, user experiences, equipment sales in the shop, and more.

The insights derived from this dynamic model empowered Ski Dubai to create a more seamless and efficient customer experience in the warm area. This collaboration with InControl was a strategic approach to addressing specific challenges and elevating visitors’ satisfaction, particularly during peak seasons.

Figure 1: Digital Twin Simulation Model showcasing the Admission Area. On the left, is a 3D visualization of the area; on the right, is a density map highlighting the distribution within the admission area.

Creating a Journey through Wayfinding

Mijksenaar’s multidisciplinary designers were brought in to ensure a stress-free, enjoyable, and consistent journey could be promised to every visitor. With 38 years of wayfinding experience, Mijksenaar assessed the location holistically, looking at the complete journey from the visitors leaving their homes, ordering tickets, arriving at the location, queuing, ticketing, changing, slopes, and dining to their return home. The wayfinding solutions are built on the Mijksenaar ‘ONE’ Principle: Orientation, Navigation, and Experience, and are tailored to each specific situation.

At home

Getting there

In the Mall of the Emirates

Entering Ski Dubai

Orientation & Navigation

Tickets

Ski Gear & Clothing

Changing Area

Entrances

Figure 2: The user journey from a wayfinding perspective.

By combining Mijksenaar’s ONE Principle with insights from InControl’s Digital Twin model, Mijksenaar conducted the following analyses and implemented a complete wayfinding review:

Interior architectural updates to reorganize the lobby, changing and queueing areas for smoother flows
Streamlining a complex journey to just 5 simple steps with the ‘5 Steps to the Snow!’ concept, managing visitor expectations and reducing queuing
Analyzed cultural needs by changing the combination of choices and offers given
Reducing visual clutter and unnecessary choices with straightforward, clear, and intuitive wayfinding
Creating tertiary spaces where people can gather to spend time with each other before or after the visit
Website synchronization, ensuring all terminology, offers, branding, and navigation was consistent both online and in the physical space
Bespoke wayfinding signage.

The Mijksenaar team utilized natural wayfinding principles to manipulate the orientation and navigation of the space, simplifying entrance, desk, and queue areas to cut down on time for visitors. UX design ensured all communication was visually compatible for every visitor at Ski Dubai, connecting and reaffirming the brand. These changes manifested into a complete update of the entire venue, vastly improving the guests’ experiences.

Figure 3: Renovated admission area.

The collaborative initiative addressed specific challenges and led to a comprehensive transformation, resulting in a future-proof, scalable, enriched, and more enjoyable experience for visitors at Ski Dubai.

The collaborative effort yielded highly positive results for Ski Dubai:

Implementing the digital twin and new wayfinding concept significantly improved the customer experience, increasing Net Promoter Score (NPS) by 20%, surpassing Ski Dubai’s goal
A 17% increase in sales at shops and a 10% expansion of open space, enhancing spatial awareness and understanding.
A significant decrease in peak and queuing times.
The ability to predict and proactively provide extra guest services.
An increased sense of community among visitors, increasing positive employee and visitor reviews
Opportunities for rental spaces in the warm zone.
More, and better interactions with visitors, focusing on experiences rather than operational questions.

“

The cooperation with the Ski Dubai Team and the recognized knowledge, experiences, and simulation software of both InControl and Mijksenaar guaranteed this project as well as the results, delivered within the committed scope, planning, and budget. We are looking forward to continuing the cooperation with Mijksenaar to the Majid Al Futtaim Group and other leading companies.

– Frank van Poeteren, CCO of InControl Enterprise Dynamics

“

This project shows that good wayfinding and spatial design adds significant, measurable value to a service. Visitor experience has skyrocketed, and the operational process has improved dramatically. This means not only bottom-line growth for a more efficient organization but especially top-line growth with new customers and better-fitting service. This has been made possible by the cooperation between Mijksenaar InControl, a partnership we are so proud of.

– Aad Kalkman, Managing Director, Mijksenaar

In conclusion, the collaborative efforts between InControl and Mijksenaar have not only transformed Ski Dubai into a seamless customer experience but also set a benchmark for future operations and improvement actions in enhancing visitor satisfaction. By combining cutting-edge simulation software with innovative wayfinding solutions, Ski Dubai has seen a remarkable leap forwards in customer flow, spatial awareness, and overall enjoyment. This success underscores the value of strategic partnerships and the application of advanced technologies in shaping exceptional experiences.

For inquiries about how our solutions can benefit your venue, please reach out to us:

Frank van Poeteren, CCO at InControl Enterprise Dynamics via https://www.incontrolsim.com/contact/
Aad Kalkman, Managing Director at Mijksenaar via https://www.mijksenaar.com/contact/

Enhancing Safety and Security: InControl’s TruVenue Digital Twin Application for Sports & Entertainmen

Crowd and traffic management, safety and security are “hot topics” for those who are involved in the event industry nowadays. Attacks on soft targets and crowded places represent a significant challenge. Marketing and revenue generation are also high on the list of challenges. Our Digital Twin Software Application for Sports and Entertainment, ‘TruVenue’ is the solution for these challenges!

TruVenue is our NCS⁴ award-winning application enables users to simulate the entire fan journey, from purchasing their ticket to experiencing the event, and returning home. At InControl, we understand the importance of providing a non-technical, user-friendly interface for venue and event staff to use on a daily basis. As we learned that one-off simulation modeling is limited to specific events, particularly in terms of ingress/egress, circulation, or evacuation/sheltering.

TruVenue incorporates dynamic data such as ticketing, transit, parking, entry, movement, and sales, enriching each simulation of the digital twin.

“ TruVenue was developed as a powerful tool for venue and event managers to safely and efficiently operate successful events!”

Key Features and Benefits

TruVenue is a tool for fan enhancement, risk prediction/mitigation, cost savings and revenue generation. It begins by creating a digital twin based on your venue’s CAD/BIM data, incorporating details like capacity, obstacles, and layout. The application is then tailored to suit your specific venue requirements.

The success of a sports/entertainment enterprise event/venue can be measured by fan engagement, team/entertainer performance, revenue generation and a level of optimization of the venue that hosts the events. The challenges that come with optimization of venues vary from the design of the building construction/management (infrastructure) to operational issues such as pedestrian, traffic, transportation and logistics flows in and around the venue.

Through simulation, TruVenue helps visualize the impact of venue and event activities, including the movement of people, equipment, and operational processes, aiding in identifying potential procedural failures.

InControl’s TruVenue application gives you the ability to model and simulate infrastructures at various levels of detail, allowing you to analyze the behavior of these infrastructures under both routine and hazardous conditions. This includes scenarios such as traffic congestion, evacuations/sheltering, bombing/bomb threats, active shooter, terrorism, vehicle ramming, adverse weather, congestion during ingress, and equipment/supply logistics.

Simulations aid in visualizing risks, threats and in designing procedures for all staff and first responders, making it an excellent training, preparation, and evaluation tool. Simulations also serve to satisfy fire marshals’ requirements for validating safe person capacities, evacuation/sheltering times and prevent crushing.

“TruVenue serves as a predictor, operational tool, training aid, and evaluation tool, applicable before, during, and after events.”

Capabilities of the Application

With TruVenue, you have the option to change floor seating and obstacles yourself (once built), especially for stage layouts. You can load any earlier used settings to prefill the input on the following screens or you can click ‘Next’ to guide you through all relevant settings for the chosen scenario. The orange box represents event types that depend on your specific venue, while the blue box illustrates different scenarios within your venue. The specifics, of course, depend on the characteristics of the venue.

Different standard outputs are easily accessible by pressing the corresponding buttons based on the following settings for ingress, circulation, egress or emergency egress or sheltering:

Spectator Demographics (with auto defaults)
Seats Sold & Locations (could auto load from ticket seller)
Arrival Patterns/Fill Rate & Screening Times (by section)
Internal Passageways/Portal (open/close or direction setting)

Once the selections have been made and the simulation run various Outputs are available to pick:

2D & 3D Viewer

Density Maps

Travel time maps

Evacution & Shelter Times

Flow Counter

Level of Service

InControl’s TruVenue Application enables Sports & Entertainment Venues/Events to improve decision making processes and predictability through the following capabilities:

Scenario's

Pedestrian Ingress/Egress/Circulation/Routing
Evacuation/Sheltering
Queuing/Magnetometers/Ticket Scanners
Crowd Crush
Fire Marshal Capacity Testing
Issue Trend Analysis (Slip/Falls, medical, fights)

Incidents (Planning & Exercises)

Safety Act Planning & Validation
E-Bomb Card (Bombing Impact Anticipation & Response Planning)
Active Shooter (Anticipation & Response Planning)
Vehicle Ramming (Anticipation & Response Planning)

Venue layout

New Venue or Renovation Planning
Commercialization (Concession/Activation/Sponsorships Placements)
Emergency Vehicle Placement
AED/First Aid Placement
Staff Planning/Placement
Item Placement (Fencing/Bike Rack/Bollards/Rope Line, etc)
Event Planning/Risk Assessment
Site/Venue/Event Planning
Traffic/Parking Control
Staff Training/Exercises (Realistic Visualization)

Technical Features Software

Automatic CAD/BIM import
Open API for Data Ingestion & Analysis
Video Camera Integration
Line of Sight (Camera placement)
Realtime Tracking (WiFi, Geo)(Staff, Spectators)

TruVenue empowers you to predict and manage a wide range of scenarios effectively. Whether you’re planning a new venue or optimizing an existing one, TruVenue provides the tools to safeguard stadiums, arenas, festivals, performing arts centers, transit hubs, and more.

Curious about how TruVenue can benefit your organization? Please contact us!

Contact us!

“With InControl TruVenue Digital Twin Application you can predict and control all kinds of scenarios, or as we say: It enables you to Experience the Future Today!

Pedestrian Dynamics 4.4 Now Available

As a global software company delivering Digital Twin Software, InControl Enterprise Dynamics is dedicated to advancing software development to meet the needs of our users and Business Partners. We are excited to introduce the latest release of our Crowd Management Software, Pedestrian Dynamics® 4.4.

Pedestrian Dynamics® is a sophisticated and user-friendly software application crafted for creating and executing large crowd simulation models within complex infrastructures. Whether you are in the (pre-)

design phase or managing day-to-day operations, Pedestrian Dynamics® provides a comprehensive solution to assess the performance, safety, and sustainability of your city, (sport)venue, and (public)transportation throughout its life cycle.

The release of Pedestrian Dynamics® 4.4, represents a step forward in user experience and functionality. Our team of developers worked hard to enhance the software based on real-world needs, collaborating closely with our valued users and Business Partners. We would like to thank all our Customers and Business Partners for helping us improve our software in the past, today, and in the future! 

Key Features of Pedestrian Dynamics® 4.4:

Enhanced User-Friendliness:
We’ve improved the Movie Creator and introduced new drawing tools, ensuring an even more intuitive and streamlined user interaction.
Expanded Functionality:
Pedestrian Dynamics® 4.4 now supports the import and export of user functions, providing users with enhanced flexibility and interoperability, thus empowering you to work seamlessly.
Visual Clarity:
We have updated the default colors for Frequency and Time above density map graphs, simplifying the differentiation between various graph types and enhancing visual clarity.
Optimized Performance:
The software’s performance has been optimized, facilitating seamless collaboration with other software and overall efficiency improvements.

For more in-depth information on the new features and additional improvements, please refer to the release highlights document.

Your Feedback Matters!

We encourage you to share your ideas on how we can elevate Pedestrian Dynamics® further. Your insights are highly valued and appreciated as we strive to continually enhance the software to meet our customers’ needs.

Interested in exploring the full potential of our Crowd Management software Pedestrian Dynamics®? Curious about the potential for a specific application to monitor the flow of passengers, visitors, or commuters, specifically designed for your organization? free to contact us or try our software free of charge.

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InControl achieves ISO 9001 Certification

We are excited to announce that InControl Enterprise Dynamics has been officially awarded the ISO 9001 certification. This milestone showcases our commitment to quality and continuous improvement.

Why ISO certification?

The ISO 9001 certification signifies our commitment to consistently delivering products and services that meet and exceed customer expectations. This is now officially recognized by TÜV Nord, a globally recognized ISO-certification company. It underscores our commitment to the quality of our digital twin software and services; setting a high standard of professionalism; and laying a strong foundation for future growth.

Feedback TÜV NORD Nederland:

On top of the recognition, InControl received positive feedback from the Lead Auditor:

“What made this audit interesting was the combination of technology and its impact on the safety and sustainability of logistical processes and movements of people. It was inspiring to see how customers use the software to gain efficiency but also reducing risks and enabling a safer environment for people.

I was explained how the software simulates various scenarios, ranging from logistical processes in distribution centers to the planning of public transportation and major events. The employees I spoke were very knowledgeable and enthusiastic. They were passionate about the impact their product has on improving the safety and sustainability of crucial infrastructures.

Furthermore, they were open and willing to share their knowledge. During the demonstration, they patiently explained how the software works, how it simulates different scenarios, and how it can help companies identify and manage potential risks. The team’s openness to share insights and collaborate on continuous improvements made the audit not only informative but also enjoyable.

All in all, this resulted in a positive assessment. A good start has been made, and now the challenge is to sustain it. An effective management system is flexible to adapt changing needs and settings while maintaining consistency and quality in all aspects of business operations. I look forward to the next audit for continuous improvement.”

– Quote of Stacey Martodikromo, Lead Auditor, TÜV Nederland –

To our current and future customers, this quality stamp forms an objective “proof of confidence” in our work. In addition, it expands our market as we can now serve customers that demand ISO certification.

At InControl, we believe that quality is the cornerstone of the satisfaction of customers and business partners. This certification is an official and external confirmation of our operational excellence, which is based on a robust quality management system.

We would like to express our appreciation to our team for their professionalism and dedication demonstrated throughout the certification process. Last but not least, we want to thank our customers and business partners for their continued trust and collaboration and look forward to working with you even more.

ISO

The International Organization for Standardization, is a globally recognized organization that develops and publishes international standards. ISO 9001 specifically concerns quality management systems, setting criteria for organizations to demonstrate their commitment to delivering high-quality products and services.

www.iso.org

TÜV NORD Nederland

TÜV NORD is a technical and business service provider specializing in independent assessments such as the certification process of ISO 9001. Since 1981, they have been promoting safety, quality, reliability, and environmental well-being for organizations, government, and society.

www.tuv.nl

Enhancing Customer Experience: Wayfinding and Simulation Solutions by Mijksenaar and InControl

Mijksenaar specializes in connecting people with spaces and places by providing the user with solutions to orient, navigate, and experience to the fullest extent. This wayfinding goes beyond signage: it is multidisciplinary; intertwining the fields of architecture, spatial design, graphic design, and psychology to increase user value and customer experience.

InControl, on the other hand, develops advanced simulation software that utilizes data to accurately simulate venue usage. This powerful tool enables stakeholders, clients, and users to gain valuable insights into how a space can be (re)organized to maximize its value. By mapping flows, identifying bottlenecks, and considering other relevant information, such as purchasing patterns, InControl’s simulation software illuminates the specific needs of a space and contributes to the increase of safety, (staff and cost) efficiency, and customer experience.

The collaboration between Mijksenaar and InControl is mutually beneficial. Mijksenaar’s findings provide input for the optimization of scenarios within InControl’s simulation models. Conversely, the results generated by InControl’s simulation software provide valuable input for Mijksenaar’s wayfinding concepts.

The results are a combination of the (non-)preferred scenario, underpinned by facts and figures, the impact on waiting and process time, the visitor experiences, the optimal allocation of desks, F&B, merchandizing and other elements. This proven and recognized Business Partnership ensures that the deliverables produced are fully tailored to meet the specific requirements of every customer and project.

Stay connected to see our collaboration bring innovative solutions to life. Together, we provide remarkable experiences that exceed customers’ expectations.

Website Mijksenaar: https://www.mijksenaar.com/

The Role of ERTMS in Transforming Europe’s Railway System

The railway industry is expected to experience steady growth in the foreseeable future. According to the European Rail Research Advisory Council (ERRAC), the railway sector will become the backbone of Europe’s sustainable mobility system, serving both passengers and freight. For passengers, the railway system must provide seamless access to a variety of sustainable door-to-door mobility options. For freight, the goal is to transform rail freight into a highly efficient and sustainable backbone transport system for Europe’s multimodal logistics industry. However, to achieve this vision and increase transportation demand, innovative measures are required.

One significant challenge facing the railway industry is the implementation of the European Rail Traffic Management System (ERTMS). ERTMS is a unique train control system in Europe that aims to gradually replace incompatible systems in the region. The deployment of ERTMS will enable the creation of a seamless European railway system and increase European railway competitiveness. By improving the competitiveness of the rail sector, ERTMS helps to level the playing field with road and air transport bringing substantial environmental gains. Global railway companies are interested in this European leap forward.

This transition will benefit the railway industry by improving international freight and passenger transport. ERTMS offers several advantages, including cost-effective maintenance, increased safety, reliability, punctuality, and traffic capacity, which will help achieve the vision of a sustainable railway industry.

Contribution of Simulation

The transition from an analog to a digital system requires a lot from the sector and is a major task. ProRail, the Dutch infrastructure company, uses The Flexible Rail Infra Simulation of Operations (FRISO) Application developed by InControl to evaluate the effect of innovative measures and systems before putting them into practice. After implementation, the new technology will be integrally monitored by FRISO as well.

To investigate the impact of ERTMS and technical leaps, ProRail launched the SiGMaT (Simulation of Driver and Train Dispatcher User Processes) project. By using simulation the impact of ERTMS and in particular, ERTMS user processes will be investigated. ERTMS user processes describe the interaction between technology, the driver, the train dispatcher, and other users. As the supplier of simulation software, InControl is proud to contribute to the development of the Simulation environment for the SiGMaT Project.

ERTMS Development Simulation Suite

ERTMS in The Netherlands

The Operational Knowledge Centre ERTMS (OKE) aims to involve users in the preparation and implementation of ERTMS in the Netherlands. By testing ERTMS user processes with railway employees for situations where ERTMS is in use, the system can be tested to ensure that it really works in the future.

In the twelfth edition of the ERTMS OKE Talkshow “I User Processes”, viewers are taken into the world of ERTMS user processes. In an interview with Jos Schoenmaker (project manager at ProRail ICT), the SiGMaT project is discussed, in which the EOSS (ERTMS Development Simulation Suite) simulation environment is used to perform system analyses to test ERTMS user processes.

Jos Schoenmaker outlines the SiGMaT project’s objective of connecting the world of train drivers and dispatchers by simulating user processes. The project entails a collaborative effort among experts from various carriers, OKE, ProRail, and four external parties, with InControl being one of them.

The FRISO application forms the simulation core, simulating systems to be developed and expanded in the ERTMS field. By combining the train driver and dispatcher’s worlds, the simulation can closely mirror reality.

The key benefit of simulation is that it allows for a thorough evaluation of the proposed ERTMS implementation, enabling stakeholders to assess its feasibility and identify any issues and challenges beforehand.

Watch the full episode here, please note that the talk show is in Dutch:

Watch full episode

Are you interested in the contribution of our Simulation Software to the Rail Infra, Passenger, and Freight Industry? Contact us, we are happy to tell you more about our expertise and experience.

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